Source availability can change independently of the app.
OFFLINE & PERFORMANCE
When the app feels slow
Confirm that required content has completed downloading before going offline.
Restart the app, then repeat the action.
Include your device model, OS version, and app version in a bug report.
REPORT A BUG
Make reports useful
Share only the information needed to reproduce the problem.
Include the app version, device or Windows version, what you expected, what happened, and repeatable steps. Do not send passwords, tokens, or other private information.